Online furniture retailer, Cult Furniture has appointed the UK’s leading two-person delivery specialists Panther Logistics as their sole delivery partner in a bid to enhance their customer service offering.
As Cult’s sole delivery partner, Panther will be delivering heavier items such as sofas and tables and will be offering Cult customers delivery to room of choice and removal of all packaging.
Established in 2010, Cult Furniture has gone from strength to strength since it first opened its doors over ten years ago and today boasts a staff count of over 100, an impressive 140,000 square foot warehouse in Essex and a London showroom in Clapham, London.
Combining their passion for colour and iconic mid-century designs to create a fresh and dynamic product that are accessible for all, Cult’s experienced team of in-house team has created a range of furniture and homeware at affordable prices.
From the smallest desk lamp to a centrepiece sofa, all Cult Furniture is also expertly designed with one eye to the future – to be timeless and therefore ensure that once consumers buy, they never have to purchase again.
Having previously offered a two-person delivery service, Cult’s strategic move to appointing Panther was taken in order to boost flexibility for their customers by offering a next day delivery option to those in need of such a service.
With all of their furniture and home wear items being stocked at their 140,000 square foot warehouse facility, Cult is able to offer next day delivery options to their customers if they order before 3pm.
Gary McKelvey, Managing Director at Panther Logistics commented:
“We are delighted to be partnering with such a dynamic and innovative brand that is consistently striving to scale up their offering to their much-valued customers.
“Through utilising our expertise in the two-person delivery space, coupled with our extensive experience in the furniture market, provides us with the confidence that we will be a valuable asset to the company.”
Fiaz Iqbal, Founder and CEO of Cult Furniture also said:
“With the final-mile process now more than ever seen as a differentiator amongst brands, it was a no-brainer to appoint Panther Logistics as our sole two-person delivery partner.
“Their leading position in the two-person delivery marketplace made them an ideal candidate to help boost our brand through providing our much-valued customers with a seamless and flexible delivery option.
“Their customer-centric approach is also very much synonymous with our own ethos at Cult – where a passion for delivering excellence and providing a best-in-class service to customers is held above all else. This ethos, where the customer is always front of mind, was a vital component that drew us to Panther and gave us the confidence that our customer’s orders would be safe in their capable hands.”