Emu Bikes Gears Up Customer Service Offering By Partnering With Panther Logistics

Emu Bikes Gears Up Customer Service Offering By Partnering With Panther Logistics

Electric bike manufacturer EMU Bikes has appointed leading two-person delivery providers Panther Logistics as their sole delivery partner in order to scale their delivery offering to new and improved heights.

Panther will ensure that all EMU electric bikes are shipped out on the day of order and that all deliveries are completed within 48 hours. Orders will be collected from EMU’s warehouse in Northamptonshire and delivered by Panther from Monday to Friday. As part of its offering, Panther will also remove all packaging.

After seeking a delivery provider that they were confident would reliably handle their electric bikes with the upmost care as well as have a facility whereby their customers could track their orders, EMU Bikes’ search ended upon finding Panther – whose experience and professionalism in delivering excellence for their customers for nearly 10 years tipped the scales in the decision making process.

The London born company, which has been manufacturing high-quality electric bikes since 2014, has grown from strength to strength since its formation.

Demand for electric bikes in the UK doubled last year as consumers continue to be drawn to modes of transport which make their journeys both easier and more environmentally friendly.

Such demand is only set to increase, with forecasts suggesting that by 2050 electric bikes could be a popular alternative to cars as road transport continues to become progressively decarbonised over the coming decades.

Aiming to bring both value and style into the UK, EMU Bikes is backed by Delbanco Meyer – a UK company that holds an 85-year history of manufacturing innovative consumer products.

As one of the highest quality bikes currently on the market, EMU provides a unique and attractive design that is specified by experts from the UK and Europe.

Samuel Scott, Head of Sales and Marketing at Panther Logistics commented:

“Panther Logistics is delighted to be partnering with a dynamic and innovative brand in EMU Bikes and to help assist in elevating its delivery offering to the company’s much-valued customers.

“The e-bike marketplace is an exciting and growing industry and Panther is delighted to become a valuable asset to EMU Bikes as electric bikes become a more popular mode of transport with consumers across the UK.

Managing Director of EMU Bikes Jonathan Rose also said:

“Recruiting a reliable and professional delivery partner has been high on our list for some time. Panther’s expertise in the field along with their customer-led approach made appointing them as our sole delivery provider a straightforward decision.

“E-bikes are becoming hugely popular in the UK and their forecasted growth is staggering. Given their cost-effectiveness, ease of use and their benefits to the environment and physical wellbeing they could quite easily become just as prevalent as pedal bikes over the next 30 years.

“With this growth in mind, we wanted to ensure that we recruited a two-person delivery specialist with a passion to deliver excellence and is willing to go the extra mile to provide a best-in-class service to its customers. This philosophy, where the customer is always front of mind, was a vital component that drew us to Panther and gave us the confidence that our customer’s orders would be safe in their capable hands.”