{"id":2324,"date":"2022-05-19T10:46:39","date_gmt":"2022-05-19T09:46:39","guid":{"rendered":"https:\/\/panther.devsites.uk\/?page_id=2324"},"modified":"2022-11-16T12:44:22","modified_gmt":"2022-11-16T12:44:22","slug":"complaints","status":"publish","type":"page","link":"https:\/\/panthergroup.co.uk\/contact-us\/complaints\/","title":{"rendered":"COMPLAINTS &#038; ESCALATIONS"},"content":{"rendered":"\n\n\t<h4>Get a fast response from our Customer Service team with live chat<\/h4>\n<button id=\"gwc-chatAvailable\" type=\"button\"> Chat available<\/button>\n<button id=\"gwc-chatBusy\" type=\"button\"> Chat busy<\/button>\n<button id=\"gwc-chatOffline\" type=\"button\"> Chat offline<\/button>\n\t<h3>Complaints &amp; Escalations<\/h3>\n<p>If you are a customer and have a complaint about your delivery, fill in the details of your complaint and one of our team will contact you shortly. Panther only uses the personal data included on this form to satisfy the enquiry being made.<\/p>\n<p>Please see our Privacy Notice for how we store this information.<\/p>\n\t<p><strong>You can also get in touch by using one of the below options<\/strong><\/p>\n\t\t<h3>WhatsApp<\/h3>\t\t\t\n\t\t\t<a href=\"https:\/\/panthergroup.co.uk\/contact-us\/customer-services\/\" target=\"_self\" role=\"button\" aria-label=\"GET IN TOUCH\" rel=\"noopener\">\n\t\t\t\t\t\t\tGET IN TOUCH\n\t\t<\/a>\n\t\t<h3>Facebook Messenger<\/h3>\t\t\t\n\t\t\t<a href=\"https:\/\/panthergroup.co.uk\/contact-us\/sales-enquiry\/\" target=\"_self\" role=\"button\" aria-label=\"MAKE AN ENQUIRY\" rel=\"noopener\">\n\t\t\t\t\t\t\tMAKE AN ENQUIRY\n\t\t<\/a>\n\t\t<h3>Live Chat<\/h3>\t\t\t\n\t\t\t<a href=\"https:\/\/panthergroup.co.uk\/contact-us\/complaints\/\" target=\"_self\" role=\"button\" aria-label=\"GET IN TOUCH\" rel=\"noopener\">\n\t\t\t\t\t\t\tGET IN TOUCH\n\t\t<\/a>\n\t\t<h3>Phone<\/h3>\t\t\t\n\t\t\t<a href=\"https:\/\/panthergroup.co.uk\/contact-us\/customer-services\/\" target=\"_self\" role=\"button\" aria-label=\"GET IN TOUCH\" rel=\"noopener\">\n\t\t\t\t\t\t\tGET IN TOUCH\n\t\t<\/a>\n\t\t<h3>Contact Form<\/h3>\t\t\t\n\t\t\t<a href=\"https:\/\/panthergroup.co.uk\/contact-us\/customer-services\/\" target=\"_self\" role=\"button\" aria-label=\"GET IN TOUCH\" rel=\"noopener\">\n\t\t\t\t\t\t\tGET IN TOUCH\n\t\t<\/a>\n\n","protected":false},"excerpt":{"rendered":"<p>Get a fast response from our Customer Service team with live chat Chat available Chat busy Chat offline Complaints &amp; Escalations If you are a customer and have a complaint [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":1283,"parent":11,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Complaints &amp; 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