Why White Glove Delivery Is Important For White Goods

why white glove delivery is important for white goods

White goods, such as refrigerators, washing machines, and other large household appliances, are essential items in any home. When it comes to purchasing and delivering these items, many customers want a hassle-free experience that ensures their products arrive safely and securely. This is where white glove delivery comes in. 

White glove delivery is a premium service that goes beyond traditional delivery methods to provide a personalised and high-quality experience for customers. In this article, we’ll explore why white glove delivery is important for white goods, and how it can improve your service and add value to your customers.

Product safety and security

The smooth delivery of essential household items and white goods is particularly important as customers rely on these items to live their daily lives and being forced to do without them can be incredibly difficult even if for only a day. In particular, white goods require special handling and installation, mainly because they are often heavy and bulky, and improper installation or handling can result in damage or injury. 

When it comes to essential household items, disruption within the delivery process can become a huge inconvenience for the customer. Partnering with a professional courier that offers white glove delivery services can make the difference and help you stand out from your competition.

Professional installation and setup

Flexibility is another important aspect when it comes to the white glove delivery of white goods. You’ll need to work together with a delivery partner that is willing to go the extra mile and offer premium delivery options.

Besides offering premium delivery options, the installation and set up of white goods and essential household items is crucial as well. Once the customer receives their purchase they would like to have it up and running as soon as possible. A white glove delivery service can ensure that the drivers will not only bring the goods but also install them. This means that the white goods will be ready to go as soon as possible without the need for the customer to call a plumber.


Another must have when it comes to white glove delivery is good communication. When an emergency delivery is needed communication is key in helping to reassure you customers that their items will arrive on time. The lack of communication and good customer service can create a negative impression or experience for the customers. Partnering with a white glove two man delivery service that goes the extra mile in keeping the customer up-to-date throughout the process can be a huge game changer.

If you are looking for a delivery partner that offers premium white glove delivery services, we can help!

At Panther Logistics, we offer standard and premium two-man white glove delivery and end-to-end e-fulfilment services. Contact us or give us a call on 01604 215 000.